In the midst of the Coronavirus (COVID-19) concerns, Konocti Vista Casino & Resort and BVR Tribal Leadership have been working with local, state and national authorities to obtain the latest information in order to determine the best course of action moving forward that will best benefit our community, employees and guests.
In direct response to the California State and the Governor’s social gathering warnings and guidelines, and to determine how to prioritize the health and wellness of its guests and staff amid concerns about the spread of the coronavirus (COVID-19), we at, Konocti Vista Casino & Resort, are announcing additional preventive measures to encourage social distancing and protection to the public.
While Lake County has not experienced any reported cases of COVID-19, we are taking precautionary measures and we are adhering to the CA state guidelines. As this is an evolving situation, there may be possible changes and we will make sure to keep the public informed.
To limit large gatherings and provide more opportunities for safe social distancing Konocti Vista Casino & Resort will:
- Implement temporary new business hours. Starting Wednesday March 18th, 2020,
Casino Business hours will be from 8am to Midnight.
- The Point Bar will be walk up only and all special activities will cease, such as DJ nights, etc.
- Food will be available only at the Snack Bar to go, from 8am to Midnight.
- Patrons may also order to go, from the restaurant menu from 8am to 9:00pm at the Snack Bar only.
- Valentino’s Restaurant will be closed temporarily.
- Hotel Front Desk will be open from 8am to midnight only.
- Table games will be closed.
- The Convenience Store new hours will be from 8am to 10pm.
- All group activities and events on the property have been either postponed and/or canceled through the end of April, 2020.
During this time, our employees have been supplied with the knowledge and protocols recommended by the Centers for Disease Control and Prevention (CDC) to take extra measures, to implement consistent and deep cleaning and sanitization to ensure that we have a safe and secure facility for everyone.
Steps that we have taken include but are not limited to the following.
- At least every hour, all slot machines and gaming areas are wiped down with disinfectant.
- Safe and proper hand washing practices are strongly encouraged for our guests and required of all of our team members.
- We have increased the cleaning schedules of community areas such as bathrooms, casino and beverage counters.
- For more information on preventative measures against COVID-19 please click here: https://www.cdc.gov/coronavirus/2019-ncov/index.html
Please know there is still a potential that Konocti Vista Casino & Resort may need to temporarily close. In the case that we do need to close, the RV Park, Hotel and Convenience Store will still be open and available to the public. All reservations and check in will be conducted at the Convenience Store. The casino and remaining property will be closed while we conduct a deep clean of the property. We will continue to monitor the situation and keep the public informed.
We sincerely appreciate everyone’s patience and understanding during this challenging time and hope these actions will return our guests, team members and community back to normal as soon as possible.
Sincerely,
Konocti Vista Casino Management